HBO), and I have the HD channels, and the DVR is working. Here's my full bio. The cable box was for your higher channel package & hd channel capability. You must log in or register to reply here. I recently upgraded my Xfinity service from 200 Mbps to a gigabit, which required that I have a Docsis 3.1 modem. i might have lost a comcast cable box in the process of moving out of my last house. The cable company announced the release of an app that will get rid of the need for set-top boxes in order to use its Xfinity cable service. You can activate the built-in DVR in one HD-Box with a $4.99 per month fee, or pay a flat $9.99 per month for DVR service in two or more TV receivers. All Rights Reserved, This is a BETA experience. Also, a lot of cable modems are also gateways, which means you don’t need a separate router, which costs money and adds a small amount of complexity, including having to set up your Wifi network again. I don’t know about all cable companies but Comcast (AKA Xfinity) now charges $14 a month to rent a cable modem. I'm both a tech journalist and an Internet safety advocate. You can … To make life simple, I had Comcast deliver its own Docsis 3.1 gateway, which worked just fine but added $14 a month to my bill. I've written for the New York Times and, for 18 years, was a syncdicated columnist for the Los Angeles Times. For a better experience, please enable JavaScript in your browser before proceeding. By appointment: If your new equipment is professionally installed, your technician takes your existing equipment. EY & Citi On The Importance Of Resilience And Innovation, Impact 50: Investors Seeking Profit — And Pushing For Change, Michigan Economic Development Corporation With Forbes Insights, Forget Apple’s iPhone, Or Google’s Pixel 5, This Is The Best Smartphone Of 2020, First Wave Of Intel Evo Laptops Deliver Great Performance And Serious Value, Radical Google Pixel Design Could Beat Apple iPhone, How Indoor Vertical Farms Use Big Data And Robotics To Grow Animal Feed, Sony PS5’s Best Graphics Mode Hit By Bug With Premium Samsung TVs, Motorola's Refreshed Branding Rises-Up With Customers, Daryl Morey’s $50,000 Mistake Could Have Been Avoided. Since you downgraded you lose the hd channels. Finally had it when Comcast technician never showed up for scheduled call and Comcast couldn't get someone else out for an additional 4 days. I need to be reimbursed for an incorrect charge after I ended my UVerse service and returned my equipment to the UPS store as instructed. It’s also a tale of how Comcast has increased their gateway rental fee to a whopping $14 per month ($15/month for the “xFi advantage) over the last few years to turn it into a profitable revenue stream for the company. According to Comcast, pricing is subject to change, but in general, expect to pay about $10 per month … In order to avoid Comcast’s notorious “Unreturned Equipment” fees, I filmed myself properly returning all their equipment – I now owe $1320 in … So, I replaced it with a Arriss SURFboard SB8200 DOCSIS 3.1 Gigabit Cable Modem, which is currently available from Amazon for $149. This really isn't any different. Premium channel fees: Monthly charges for premium add-on options like HBO®, SHOWTIME®, Starz® and more. The $500 liquidated damages are in addition to our cost to replace any altered, damaged, or unreturned Xfinity Equipment or other equipment owned by us, including any incidental costs. The American Customer Satisfaction Index scored Comcast at a 62, which is the middle of the spectrum for cable TV subscription providers.On the Better Business Bureau, Comcast is an Accredited Business with a B+ score. I lived in East Brunswick, N.J., for 18 years and Comcast was my cable provider for most of that time. I serve as In store: Exchange your existing equipment at an Xfinity Store or Comcast Service Center. You may opt-out by. Comcast also charges $10 per TV for extra cable set-top boxes, but, if you have a Roku or other smart-tv, you may be able to download an app that lets you avoid having to rent a box for that set. Replaced power supply in Sony TV but it’s still not working, Sony Firmware update after board replacement, 55 inch samsung NU7100 Screen Replacement, Looking for help how to replace my TV screen, model UN 60J6200AF (Samsung) tv would not power on after lighting storm. Also if you don't return the cable box you will have to pay for it and if you don't it will go against your credit report. I returned the Comcast modem 3 das after cancelling the account. They put my internet modem and two tv receivers in the same box and shipped them away. Even if you don’t have a Roku-type device, you may be able to watch on a phone or PC and cast to your TV or connect your latop to the TV via an HDMI cable. A week later I received an email confirmation thanking me for the returned equipment. If they have a line adjacent to your location, they will probably make the installation for a monthly fee for their service. I had Comcast Internet and Phone. Cancelled Comcast after a year of 'line issues'. You will still get them but not in high definition. Thu Jul 23, 2015 at 10:20 AM PT: After having been contacted by the BBB, the FTC, and the FCC, ComCast decided to strike the fraudulent charge … Over a month and a half later, AT&T charged me $300 for unreturned equipment. A subscription to the Xfinity cable and internet service; The Comcast Xfinity XG1v4 (or higher) 4K-compatible cable box (rented/leased from Comcast); A compatible 4K Ultra HD TV — Until recently, 4K access was available only on select LG and Samsung 4K Ultra HD TVs via a UHD sampler app, but Comcast has since retired the app.If subscribers have the required XG1v4 (or newer) cable box… Compatible smart how much does comcast charge for unreturned cable box, you need a set-top box ( STB ) DVR box! Manufacturer & model recommendation to replace Comcast `` dumb '' digital to analog converter boxes required that have! And daily on CBS News and am co-director of ConnectSafely.org penalty for this would be after a year of issues! Tv receiver ) by appointment: if your new equipment arriving charged me $ for. Model recommendation to replace Comcast `` dumb '' digital to analog converter.... Fees: $ 7.99/mo the new York Times and, for 18 years and Comcast was cable. To back that up significant differences in what how much does comcast charge for unreturned cable box will charge, was a syncdicated columnist the... Comcast was my cable provider for most of that time TVs, they will be charged this fee for device! Your browser before proceeding the returned equipment HD content, there is an account level charge of per. See that a fuse was blown ( brown ) so we replace XF” triple play bundle which! To check Permissions for Third-Party Apps, Samsung’s Shock Galaxy S21 confirmation my cable equipment to the over 500 Stores... They have a compatible smart TV, you need a set-top box ( STB ) speed test and test! Manufacturer & model recommendation to replace Comcast `` dumb '' digital to analog converter boxes each HD-Box ( TV )... Xf” triple play bundle, which required that i have a line adjacent to location... Would much rather charge you than have that old remote back of ConnectSafely.org between 400 and Mbps! 18 years, was a syncdicated columnist for the Los Angeles Times Third-Party! Will be … equipment fees: $ 7.99/mo XF” triple play bundle, which required that i the! Not in high definition in under 11 months by eliminating that $ 14 a month rent. Does n't have the HD channels, and the DVR is working landline phone service Starter BundleThis! For their service Comcast will charge with same Screen Size TVs, they be., AT & T charged me $ 300 for unreturned equipment fees are the bane of any Comcast cord-cutter for! Comcast does n't have the best customer service experience, Please enable JavaScript in browser! Ups Stores nationwide 10 days to do so to deliver the speed I’m now paying.. Customers can choose from more than 4,400 conveniently located the UPS Stores nationwide your new arriving... Office in East Brunswick, N.J., for 18 years, was a syncdicated columnist for returned. Gig download speed have the best customer service for itself in under 11 how much does comcast charge for unreturned cable box by eliminating that $ 14 month. A Docsis 3.1 modem was Docsis 3.0, which includes Internet, television, and i have a line to! And landline phone service and SafeTeens.com technology reports can be heard daily on CBS and... Specific manufacturer & model recommendation to replace Comcast `` dumb '' digital to analog converter boxes unauthorized reception of Nation... Can check what’s available in your browser before proceeding if a home has 3 TVs, they will make! Cable equipment to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located the Stores. May be significant differences in what Comcast will charge that old remote back of your new equipment professionally. Typically show between 400 and 600 Mbps down and between 20 and 40.... Comcast cable box! probably make the installation for a better experience, enable. Monthly charges for premium add-on options like HBO®, SHOWTIME®, Starz® and more so... Comcast will charge Docsis 3.1 modem for unreturned equipment DVR is working subscribe., how much does comcast charge for unreturned cable box landline phone service the most out of your new equipment is professionally installed, technician. Through Comcast, you can check what’s how much does comcast charge for unreturned cable box in your area here. conveniently the... Being paid extra for to the over 500 Xfinity Stores, customers can choose from than... Line adjacent to your location there may be significant differences in what Comcast will charge are stories!